Responsible play at Neospin: limits, pause and help

Responsible play at Neospin in Australia: age 18+, deposit and time limits, pause, self-exclusion and where to get help.

Legal age and eligibility

Neospin is intended only for adults in Australia. Players must be at least 18 years old to create an account and participate in any gaming activities. This restriction helps protect minors from gambling-related risks and ensures compliance with local laws.

  • 01 Minimum age to play: 18 years
Neospin — Legal age and eligibility

Responsible gaming tools

Neospin offers several features to help you manage your gaming habits and stay within your limits. These tools are accessible through your account settings and are designed to promote safe and responsible play.

Neospin — Responsible gaming tools

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you can add to your account.

Loss limits

Define the maximum amount you are willing to lose over a set period to help manage your budget.

Session time reminders

Enable notifications to remind you how long you have been playing and encourage regular breaks.

Self-exclusion and account pauses

If you feel you need a break from gaming, Neospin provides self-exclusion options. These can temporarily or permanently restrict your access to the platform, supporting your decision to pause or stop gambling.

  1. 1
    Temporary self-exclusion

    Take a break for a set period by restricting access to your account.

  2. 2
    Permanent self-exclusion

    Permanently close your account if you wish to stop gambling entirely.

Neospin — Self-exclusion and account pauses

Support and help organisations

If you or someone you know needs help with gambling-related issues, support is available. Neospin’s customer support team is available 24/7 and you can also reach out to international organisations for confidential assistance.

  • Gambling Therapy — international online support for gambling harm, several languages.
  • BeGambleAware — information, self-checks and where to get help.

Responsible gaming FAQ

From what age can I play at Neospin?

On the Australia market it is usually 18+.

How do I set limits?

Set a money and time budget before play and stop when either is reached.

How do I stop playing?

End the session, restrict payment access and request the official self-exclusion process.

Where can I get help?

Contact platform support or local addiction services.